OVERVIEW

Ford Motor Company provides for your new Ford vehicle a basic Bumper-to-Bumper Warranty, as well as extended coverage for the Powertrain and Safety System and protection against corrosion perforation. There is also specific warranty coverage for the Emissions System.

And for your security, your new Ford comes with improved Roadside Assistance coverage.

Here, you can find condensed and comprehensive facts outlining all aspects of the New Vehicle Limited Warranty from Emission Warranty to Roadside Assistance.

Ford Customer Satisfaction
Your satisfaction is our #1 goal. If you have questions or concerns with your vehicle, we suggest you follow these steps:

1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.

In the United States:

Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
TDD for hearing impaired:

If you want to read the full warranty document, you can download it for your reference. See the downloading instructions on this page.

 

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